Refund policy

Since all the products are final, we do not accept refunds or exchanges. We do not accept requests for cancellation of orders or the return of items unless the item you purchased is defective upon our confirmation. If you receive an incorrect item, please contact us at skiniva1@gmail.com.

We do not accept defective or incorrect item refunds after 7 days you received. Please send us email first with your order number, details of the product, image of the part of defect and your order invoice. We will get back to you if the item is eligible for return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

If an item cannot be replaced, the purchase price will be refunded. Refunds (if applicable)We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at skiniva1@gmail.com.

You can always contact us for any return question at skiniva1@gmail.com.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.